1. general provisions

Tatsumie Corporation (hereinafter referred to as “the Company”) (hereinafter referred to as “the Company”) is deeply aware of the importance of the personal information entrusted to us by our customers and considers the protection of such information to be a social responsibility. This Privacy Policy explains what information we collect when you use our services and how we use and manage that information.

2. collection of personal information

When you use our services (including our online store), we may collect personally identifiable information such as your name, address, telephone number, and e-mail address. We may also collect non-personal information such as customer usage, access logs, IP addresses, and cookie information.

3. purpose of use of personal information

The personal information we collect will be used for the following purposes

• To provide and operate our services: To provide our customers with our kimonos, men’s wear, women’s wear, and other products and services, and to support these operations. This includes selling and delivering products, providing after-sales service, and enhancing your shopping experience in our online store.
• To respond to customer inquiries: To respond appropriately to customer questions and consultations, and to assist in problem solving.
• To inform you about new services and products: To provide you with information about our latest products and services, special offers, and events. We aim to provide you with information that is useful and of interest to you.
• Surveys and analysis for service improvement and marketing activities: To analyze customer usage and satisfaction in order to improve the quality of our services, develop better products and marketing strategies. This may include conducting market research and surveys.
• Providing information on promot ions and events with your consent: To provide you with information on promotions and events in which you have expressed an interest. This is limited to the provision of information to which you have explicitly consented.

We will handle your personal information only to the extent necessary for these purposes. Your personal information will be properly managed in accordance with these purposes, and strict measures will be taken to prevent its use for other purposes or improper acquisition or provision. We will make every effort to protect and properly manage personal information so that our customers can use our services with peace of mind.

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the consent of the customer. However, this does not apply when required by law, when necessary to protect the life, body, or property of a person, or when necessary for the public interest.

5. security control of personal information

We take reasonable security measures to maintain the accuracy of the personal information we collect and to protect it from risks such as unauthorized access, loss, destruction, alteration, and leakage.

6. disclosure, correction and deletion of personal information

Customers may request disclosure, correction, or deletion of their own personal information. We will respond to these requests in accordance with the procedures required by law.

7. changes to privacy policy

The Company may revise this Privacy Policy from time to time as necessary. The revised Privacy Policy will be posted on the Company’s website and will apply.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us using the Contact Us form.